Distinctive Upfitter Designs - Cedar Park, Texas

Matt Work

Man, what can I say - start to finish - Robert is a pro. When I walked into his shop, I had one thing in mind...and he totally convinced me to go another route based on my needs. I'm so glad he did. I got my truck back a few days later, and it's perfect. The box he built looks exactly like it belongs in my truck - so clean. Perfect sound, tuned exactly how I like it. I said it before, but I'm so glad I trusted him and his advice.

Robert, thank you so much for your time and diligence in getting this install done right! I wouldn't hesitate to bring any of my cars to you!

All the best,
Matt

Richard Enright

Robert takes care to install whatever you order properly and correctly to avoid any issues. I have had more than one vehicle have a radio installed. Never had any issues. Install is clean and problem free.

Hernandez

Very unprofessional, the failed to properly install my stereo system properly, they failed to refund my money and refused to discuss it with me. I had to pay someone else to fix their poor install. The new installer had it done in an hour with parts provided and everything worked perfectly. Even the factory cameras these guys said was impossible to make operable so they could rip me off with an aftermarket unit. They are a complete rip off!

Jolie

Robert and Richard always do a fantastic job. They are very communicative, respectful, and make me feel like my time matters. It’s always a pleasure to work with these guys, and I highly recommend their services.

Breana Lafayette

They were soooo professional yet friendly!
Definitely female friendly!
No arrogance/ masculinity when talking to a female
The owner/employees don’t talk over nor ignore
Basically they do NOT and will NOT discriminate here.

It was refreshing to step inside and be automatically welcomed!

I definitely will be back! It’s hard to find people like this in the world.

You won’t regret it!

Oh and it doesn’t hurt that the shop is well cleaned

Brian Coy

These guys are OGs when it comes to car audio. I’ve been to a few shops in austin but these guys top all of them when it comes to the quality and customer service. (Robert i believe his name is) helped me the first time i came in to get a high output alternator installed, only took about 2 hours. Later that same night, the new alternator went up in smoke leaving the car stranded. It was a friday night, so distinctive would be closed until monday-but after shooting a text at around midnight, i got a call back early saturday morning. He went out of his way on his day off and met me where the car was left, and gave me an idea of what went wrong(the alternator was bad). Not only did he help me with that, but he also offered me a ride, and helped me get my car back home. I came back next monday morning, and they put the old alternator back in. When i tried to pay, Robert told me not to worry about. He also gave me some great advice on upgrading my system! I came back to distinctive like 2 weeks later to have some wiring done, Robert asked me about any updates on the alternator situation(i had sent it in for repair and got it back a few days prior). These guys have integrity, he understood that i’ve spent a lot on the custom alternator, and a lot to have it installed professionally by them-so he offered me a huge discount to have them re install it again. The alternator ended up being faulty AGAIN(bad alternator company) but Robert suggested some better reputable alternator brands to look at. Definitely recommend these guys!

Chris Jackson

I am customer through Intoxalock and dealing with this business I can beyond not recommend them. They are unprofessional and rude consistently. If you try calling them or talking to them in person they act like you are bothering them. I would recommend almost anyone over this business

Mr. S

Warning!!! I highly do not recommend this company. They are so rude and will over charge you double even if you have an emailed quote with a price. Then god forbid you walk in with a cup with from your vehicle your dropping off you will have to leave it outside and don’t park directly next to the front door they will ask you to move one spot over even though every spot is open in the parking lot.