Absolute Audio Video - Calgary, Alberta

Thilo Kaufmann

If you’re lucky enough to visit this store, Ross is amazing. Not only is does he share some amazing knowledge both on equipment and music, he’s is also a good person.

Alexander Stanwyck

Had a great experience with Ross and everyone at Absolute. Thank you!
Was able to give my budget and what I was looking for, Ross respectfully showed what was available and helped me understand everything about it. You can go to a big ticket retail store and try and get your audio equipment. But you will never get the service, expertise, and the quality you get at Absolute. If you are looking to revolutionize your sound and completely change your experience with your music or your home theatre, check them out!

Tim Lee

I don't often leave reviews but felt absolutely compelled to leave one for this gem of a company! Ross and James have provided a world class customer experience for me over the last year and I couldn't be happier with my system. After spending the greater part of a day listening and evaluating items I felt well educated and well advised and yet also felt zero pressure to buy. I had thoroughly researched ahead of time and was quite sure what I wanted to go with. I appreciated Ross's approach in setting up everything I wanted to try and in a room with measurements to mimic my listening rooms dimensions. While I was not steered away from what I initially wanted I was shown comparable options in the same price range and ended up with something that paired/matched better than what I initially had thought! These folks are a pleasure to deal with.

dan jones

I phoned to inquire about a new stylus for my vintage cartridge. Ross explained how cartridges deteriorate over time and suggested it might be cost effective to look at a comparable new one. A couple of days later I visited the store. Ross showed me some comparable cartridges and after I picked one he offered to install it and set it up at no extra charge. He took his time getting it set up right then took even more time to connect my turntable to one of his systems so we could give it a listening test. Wow, talk about going above and beyond. Kudos to Ross!!

Neil Mitchell

I first visited James at Absolute Audio/Video about a year and a half ago to listen to a planar magnetic headset. I had always listened to headsets but had never seen or heard this kind in Calgary before. Long story short, I was amazed at the sound it produced and have been buying quality equipment from James ever since. If you are looking for high end gear and excellent customer service then this is the place for you. If you are unhappy about something to do with your purchase there is someone more unhappy than you, and that would be James. James is happy when you are happy, and that’s the way customer service works at Absolute Audio/Video. I highly recommend you visit either James or Ross to experience world class stereo equipment, first rate knowledge, and excellent service and support. You will not be disappointed.

lance hails

I went in last week to check out some new speakers, I met Ross and ended up spending the next 2 and a half hours there! He was extremely knowledgeable and helpful. He set up a pair of monitor audio Bronze 200's, then proceed to blow my mind! They sounded absolutely amazing. I went back a week later and brought my fiancee to hear what they sounded like. With in just a few minutes she was sold on them too.
Needless to say I walked out with the floor models and promptly set them up when I got home, replacing my current 5.1 Kef set up. What a difference!! I can't wait to go back and order more to complete my set up once again.

If your looking for new speakers, I highly recommend absolute a/v and Ross!

Rob Pickell

By far the best audio experience in Calgary. No pressure, extremely knowledgeable and friendly staff. Quality of the goods offered is second to none.

I cannot think of a store that is more fun to visit, and have enjoyed my audio experiences at Absolute. There is always something new and interesting, and you can feel the energy as soon as you walk in the door.

My wife has even gotten into the world of tube amplification and even has her own system, also purchased at Absolute.

Alex McNiven

We have purchased audio equipment from Ross and James for as long as Absolute Audio has been in business. Their service and knowledge is first class. Each of Ross and James have made home visits to ensure that my systems have performed to their capabilities. I really appreciate that Ross and James are music people first and that they take the time to understand my needs and those of my family. Thank you very much!