Select Apple Premium Reseller (Carlisle) - Carlisle

Mrs Positivity

My granddaughter has locked herself out of her phone and went to the store with her mum to see about having it unlocked. The fee for unlocking was a rip-off £50. For this I would want afternoon tea provided as well. Of course they couldn't afford that so we are looking online for solutions. This is simply holding people to ransom and quite disgraceful considering that it must be a simple exercise for an iPhone seller. Disgusting too.

Victoria Bradley

The staff here were incredible with me, particularly Hannah! This morning i came in to get new tips for my Apple Pencil and they were all really welcoming and lovely! I went off and when I went to change the tip to the new one, I realised the only one had actually snapped off inside the Apple Pencil, I went back to the store to see if there was a solution and Hannah was fantastic and took my Apple Pencil off to try and get the remains of the tip out. I was so overwhelmingly pleased when she returned with it fixed and sorted, ready for a new tip saving me a potentially expensive visit! I am so grateful and would recommend the store!

Martin Mackay

I've just had 3 Apple MacBook devices reset back to factory settings as they were running slow and needed cleaned up. Also I had over 5,000 photos transferred from an old laptop onto one of the Macbooks.

The lady who looked after me (The Assistant Manager) was patient and explained what they had done and overcame a couple of issues I was going to have with the photos being transferred which has worked perfectly.

The full process was completed within a day and they did everything I wanted and more.

I can highly recommend the Carlisle Select Store for their patience, knowledge and excellent customer service.

Marilyn Laugesen

Amazing my husbands iPad replaced in three days
There was a ‘burn’ in the screen
Great helpful friendly service
Can highly recommend the team !
Sorry ., but better service than the old Stormfront

AnthonyP

Booked appointment to have new battery fitted to Iphone XS Max, travelled all the way from Lockerbie, got there at the appointment time, only to be told they hadn’t got a battery, waste of time

Mike Smith

I would like to tell you how well I was looked after on my recent visit into the Storm Front shop in Carlisle .The staff were all so wonderfully kind ,sympathetic and helpful.Various ideas were resurrected to solve my problem all with the greatest concern for myself. With a great deal of time and discussions the team resolved my problem . The whole team help each other in a most friendly way making the atmosphere in the shop most welcoming.
Thank you all so very much ,I promise not to cause such mayhem next time I come in !!
Yours Janet

Md Rubel Ahmed (Ahmed)

Its was sorrowful to say that I was going to buy a apple watch series 9 45mm GPS, but they said it was not available, I want to say why they are open this shop? Now I lost my interest to buy Apple Watch!!!

High Tech Dev HTD

We attempted to purchase through their website after Carlisle said they had none in stock. Completed the online order only ro receive an error at the end after entering payment info. After the 2nd time I gave up only to find they had charged my c/card £1400. Bank said Stormfront fault so called them and they wanted nothing to do with it saying call your bank. We then went into the store and they were just as non-helpful as their Head Office. Clearly they have money issues so don't touch them with a bargepole!